Billing Terms & Conditions
Last Updated: April 28, 2026
This Billing Terms & Conditions document outlines the payment and billing practices for GildNest.
1. Accepted Payment Methods
At GildNest, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay & Google Pay
All payments are processed in British Pounds Sterling (GBP £).
2. Payment Processing
- Payment must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on gildnest.com are shown in British Pounds Sterling (GBP £).
- Prices are subject to change at any time without notice.
- Any applicable taxes or shipping fees will be calculated and displayed at checkout.
4. Secure Payment Processing
- GildNest uses SSL encryption and trusted payment gateways to protect your personal and payment information.
- We do not store or have access to your credit card or full payment details.
5. Refunds & Chargebacks
- Refunds are issued in accordance with our Refund & Return Policy.
- Unauthorised or fraudulent chargebacks will be investigated and disputed.
- If you experience any billing issues, please contact us first at info@gildnest.com so we can assist you promptly.
6. Fraud Prevention
- GildNest reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorised activity.
- Additional identity verification may be requested for high-value or flagged transactions.
7. Changes to This Policy
We reserve the right to update this Billing Terms and Conditions Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
8. Contact Information
Store Name: GildNest
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@gildnest.com
Phone: +44 7988 010209
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.